Frequently Asked Questions

Frequently Asked Questions2021-09-14T11:40:32+02:00

Frequently Asked Questions

On this page we have listed as many answers to your questions as possible. Many questions and answers can always be found with each article. This makes it easy for you to have all the information together.

If you still have a question, please send a message via the contact form or directly to info@sendyouhappiness.com.

Delivery time of our products2021-09-14T11:17:02+02:00

Delivery time of our products

We try to dispatch all orders placed before 2 p.m. on the same day without major processing.

When will I receive my letterbox package?

Letterbox packages are only sent within the Netherlands with track & trace. This shows you when your package will be delivered. In general, it will be delivered the next delivery day (Tuesday to Saturday).

When will I receive my package?

For the Netherlands you can indicate the delivery date. If you do not do this, the package will generally be delivered the next delivery day (Monday to Saturday). You can also choose to pick up your package at a collection location within the Netherlands.

You cannot specify a delivery date for Belgium. Your package will generally be delivered within 1 day of shipment. You will receive a track & trace with which you can follow this exactly.

You cannot specify a delivery date for Germany. Your parcel will generally be delivered within 3-4 days of shipment. You will receive a track & trace with which you can follow this exactly.

When will I receive my personally sent card?

You can specify the shipping date (Monday to Friday). We can never indicate exactly when the postman will deliver it.

In general, you can use the following delivery day for the Netherlands (Tuesday to Saturday).

Unfortunately, it is difficult for us to indicate an exact delivery date in Belgium or Germany. Experience will show this and even then it will depend on the local postal services. You understand, we have no control over this.

How to use the Magic Butterfly2021-09-18T18:19:19+02:00

How to use the Magic Butterfly

First of all, every separately ordered Magic Butterfly is of course supplied with instructions for use.

We also know that the Magic Butterfly is used much more often and it is of course useful to be able to quickly view the user manual here.

First – Place the Magic Butterfly in one hand, between your thumb and forefinger. With the other hand’s forevinger, turn the upper wings 40 complete turns.

Second – Keep the Magic Butterfly wound up by holding the metal part between your thumb and forefinger. With the upper wings pointing upwards, for a good flight, insert the butterfly in a card, letter, book, gift or …….

Third – If the Magic Butterfly is placed inside a card, a letter or a mailing, it can be sent by post.

* Elastic is a natural product, so it can remain effective. The butterfly should be wound up as short as possible before shipping for the best result.

Also check out our visual explanation in our blog.

How to use the Magic Heart Butterfly Book?2021-09-18T18:07:46+02:00

How to use the Magic Heart Butterfly Book?

Using the Magic Heart Butterfly books you can easily surprise your guests.

A wonderfully surprising and unique concept.

  • Place the butterfly firmly on the underside between your thumb and forefinger
  • Turn the top of the butterfly about 40 times completely with your other hand
  • Keep the Magic Flyer wound up by holding the buckle or metal part between your thumb and forefinger. With the upper wings pointing upwards for a good flight, place the butterfly in the Magic Heart.
  • Be the first to place 3 butterflies on the bottom page
  • Then place 2 butterflies on the next page and so on until you get to the very first page.
  • Be the last to post 3 butterflies on the very first page

When placing the butterflies, make sure that they overlap as little as possible. This will not prevent you on the last and first page, however if you place the top butterfly first, then the middle one and then the bottom one you will achieve the best effect.

At the desired moment you open the book and ….. all the butterflies fly out of the book.

Of course you can use this more than once and a lot more animal-friendly than a box of real butterflies.

Also view the visual explanation if necessary.

If you have any questions, don’t hesitate to contact us.

Magic Butterflies with your own printing2023-03-13T16:01:05+02:00

Can I order butterflies with my own print?

We often get the question: Can I order butterflies with my own print?

Of course we can help you with butterflies printed with a design of your choice.

  • Printing in 4/0 full color offset
  • If desired, with foil stamping (can be seen with the Metal and Tattoo butterflies)
  • Bulk packed or, if desired, provided with single packaging with instructions for use
  • Eventuele kaart of boek kunnen wij ook voor u bedrukken met eigen ontwerp
  • Butterfly can pay for shipping if you also let us take care of the shipping

You see, there are plenty of options, but there is a minimum number with regard to your own printing, i.e.:

  • min. 1000 pieces for the Magic Butterflies
  • min. 200 copies for the Magic Butterfly book
  • min. 50 copies for your own Card (square or rectangular)

A diecut layout of the Magic Butterfly or the book will be provided to you by us upon order.

You can request your quote via the contact form.

Manual Magic Butterfly Book2021-09-18T18:17:09+02:00

Manual Magic Butterfly Book

Using the Magic Butterfly book, you can easily surprise your guests.

A wonderfully surprising and unique concept.

  • Place the butterfly firmly on the underside between your thumb and forefinger
  • Turn the top of the butterfly about 40 times completely with your other hand
  • Slide the first butterfly onto the bottom page of the book
  • Do the same with the next butterfly and place it on the page before
  • Repeat this and place 2 butterflies on the last page
  • Do not forget to close the book with the Velcro closure

At the desired moment you open the book and ….. all the butterflies fly out of the book.

Of course you can use this more than once and a lot more animal-friendly than a box of real butterflies.

Also view the visual explanation if necessary.

If you have any questions, don’t hesitate to contact us.

Payment options2021-09-19T10:03:06+02:00

Payment options

Your question: What payment options do you have?

First, we would like to thank you in advance for your (upcoming) order.

How can you pay with Send you happiness?

We work with the Mollie paymentsystem so that you can pay securely with:

Ideal

First of all, Ideal is the most convenient payment option, available for every Dutch bank.

Creditcard

You can then also pay by credit card. A more expensive payment option for both you and us but available.

Apple Pay

Apple Pay a convenient way to pay wherever you are.

Klarna Pay afterwards

Klarna after pay. This payment method is now known to everyone and you can easily pay after receiving your order. (extra costs € 0.50 + 2.99% of your order)

Klarna Pay in installments

Pay Klarna in installments. This payment method is now known to everyone and you can easily pay after receiving your order. (2.99% of your order) This option is only available for Germany.

Overbooking

Of course you can also transfer it later. However, your order will only be processed after payment. Note the payment term, it is valid for a limited time.

Follow the instructions on the screen.

Sof0rt banking

A handy payment method which is used in 8 different countries.

Bancontact

Bancontact is a guaranteed payment method that is widely used by consumers and companies with a Belgian bank account.

Giropay

Giropay is a popular bank transfer payment method in Germany.

KBC/CBC

Via the KBC / CBC payment button, Belgian customers of the KBC / CBC bank can easily pay online.

Belfius

Via the Belfius Pay Button, Belgian customers of the Belfius bank can easily pay online.

PayPal

Easy payment via Paypal is also no problem for us.

Mister Cash

Finally, MisterCash is a convenient payment method for mainly our Belgian customers.

You may come across the name Valk & Partners with your payment.

Send you happiness is part of Valk & Partners, which means that this name is linked to the bank details.

Finally, if you have any questions, please do not hesitate to contact us via the contact form

Send you happiness is happy to help you and personally.

Technical information Magic Butterfly2023-03-13T15:52:46+02:00

Technical information Magic Butterfly

For you the technical information of our magic butterfly listed:

  1. Paper printed 1 sided in offset full color for the standard butterflies
  2. Paper printed 1 sided in offset full color + foil stamping for the metal and tattoo butterflies
  3. Personal design possible from 1,000 pieces
  4. Metal curved frame for sturdiness and longer butterfly fun
  5. Elastic which is stretched in the metal curved frame and allows the butterfly to fly by winding it
  6. Format 96 x 100 mm (W x H)
  7. Weight approx. 1,2 gr. per butterfly
  8. Packed per piece, per set, per assortment or per 10 pieces
  9. The Magic Butterfly is a product made in France at Magic Flyer International
  10. Delivery time – butterflies in stock 1-2 working days – other edition on request via info@sendyouhappiness.com or via the contact form
Using the Magic Butterfly Book Heart2024-03-14T17:42:16+02:00

Using the Magic Butterfly Book Heart with 18 butterflies

Using the Magic Butterfly book, you can easily surprise your guests.

A wonderfully surprising and unique concept.

  • Place the butterfly firmly on the underside between your thumb and forefinger
  • Turn the top of the butterfly about 40 times completely with your other hand
  • Slide the first butterfly on the bottom page at the top of the book page
  • Do the same with the next butterfly and place it on the bottom page at the bottom of the page
  • Then repeat this on the next page and continue on each page
  • Do not forget to close the book with the Velcro closure

At the desired moment you open the book and ….. all the butterflies fly out of the book.

Of course you can use this more than once and a lot more animal-friendly than a box of real butterflies.

You can also have us deliver the book including turned-up butterflies – then order this product as well.

Also view the visual explanation of our other book.

If you have any questions, don’t hesitate to contact us.

What are the shipping costs?2023-03-29T13:59:50+02:00

Your question: What are the shipping costs?

First of all, it’s great that you want to order something from us.

Unfortunately, as a webshop we have to pay VAT on the shipping costs. As a result, the stamp will be slightly higher than with PostNL.

Shipping costs for the Netherlands (2023)

Single card – €. 1,22 (incl. VAT). These costs are included in the butterfly cards that we send directly
Card extra – €. 3,12 (incl. VAT) – this is calculated for the single butterflies which are sent in a separate envelope with a stamp
Letterbox post – Free incl. track & trace
Parcel (MyParcel / PostNL) – €. 2,50 (incl. VAT incl. track & trace)

Shipping costs for Belgium (2023)

Single card – €. 2,00 (incl. VAT). These costs are included in the butterfly cardsthat we send directly.
Letterbox post (DPD) – €. 3,75 (incl. VAT & Track & trace)
Parcel (MyParcel / PostNL) – €. 5,95 (incl. VAT incl. track & trace)

Shipping costs for Germany(2023)

Single card – €. 2.00 (incl. VAT) These costs are included in the cards with butterfly which we send directly.
Letterbox post (DPD) – €. 3,75 (incl. VAT & Track & trace)
Parcel (MyParcel / PostNL) – €. 5,95 (incl. VAT incl. track & trace)

Free shipping for orders from €. 125,00

What is sent by letterbox post?

Card sets, butterflies from a package of 4 pieces and are sent by letterbox post.

What is sent per package?

Butterfly books and turned up butterflies in books are sent by parcel.

Finally, if you have any questions, please do not hesitate to contact us via the contact form.

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